Support
We always strive to provide the highest quality of support interactions possible to ensure we keep our customers successful.
All levels of our customer success experience is managed by in-house teams that know the product better than anyone.
Services That Stands Out
We strive towards always providing our customers with the best customer service possible
Support tickets solved in 24h
Happy customers
Cloud installations
Support Portal
We continuously document every new iteration of our solutions. Use the button below to access our Support Portal where you find all guides and instructions needed.
To create support tickets and access all features of the support portal we recommend setting up your support account. The following steps are required from you:
- 1. Go to
support.humly.com and click "Sign in" in the top right corner
- 2. Choose social accounts or create a separate account using email
- 3. Login and access our documentation or create a ticket.
Frequently Asked Questions
Below you find info on some topics you might have questions about
Yes, there should be a chat widget on the bottom right corner of the browser window if you are on your desktop. If you visit us from your phone you can call us at +46 10 551 66 22 or +1 888 216 1461
Of course not, but we would love to help you if you want our support. The knowledge base serves as a self help portal where you can find answers to most questions that arise.